Device Servicing Appointment

Ensure your aesthetic device stays safe, reliable, and performing at its best with our professional servicing appointments. Regular maintenance helps prevent unexpected breakdowns, extends device lifespan, and protects the quality of your treatments.

Our expert engineers provide a seamless, efficient service designed to keep your equipment operating at peak performance.

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How It Works

What’s Included?

During your servicing appointment, our trained engineers carry out a complete diagnostic assessment, checking all internal systems and ensuring your device functions exactly as it should. This includes a full clean, calibration of internal components, and detailed performance testing. If any worn or faulty parts are identified, they can be replaced as needed (charged separately). At the end of the service, you’ll receive a full report outlining all checks and work completed for your records.

optional Enhancements

Professional Maintenance for Your Device

You can upgrade your servicing experience with extended warranty options ranging from £99-£299+VAT, depending on your device.

Replacement parts and non-warranty repairs are also available on request and will be quoted based on device condition. The servicing duration varies by model: large devices require up to one hour with the engineer, while smaller devices such as the Derma R|F and T|R may need to be returned to our facility for up to five days unless grouped with other serviced devices.

Device Servicing BENEFITS

Complete Device Diagnostic

Engineers perform a full assessment of all internal systems. This ensures your device is operating safely and correctly.

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Device Servicing BENEFITS

Performance and Function Testing

All device functions are carefully tested by trained engineers. This confirms the system is working at optimal performance levels.

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Device Servicing BENEFITS

Detailed Service Report

After servicing, clinics receive a full report outlining checks and work completed. This provides a clear record of the device’s condition and maintenance.

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How to Book

How to Book the Service?

Booking your service is simple - select your device from the list and complete payment in full or choose a finance option at checkout. Once your purchase is confirmed, a member of our team will contact you with the next available servicing dates, typically within 14 days.

Appointments are available Monday to Friday.

Tip: For optimal performance and to prevent costly repairs, we recommend servicing your device every 12 months.

Compatible Devices: Derma R|F, Derma R|F Pro, Derma R|F V2, Derma Hydra, Derma Fusion 360, Derma Pro Fusion, Derma Diode, Derma Quad, Derma Shape, Derma Sculpt, Derma TR

Partner with Derma Group

Complete the booking form and one of our team will be in touch to arrange an appointment shortly.

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